CLEANING OF YOUR BUNGALOW
In each bungalow we have a set of cleaning tools that you can use to make small daily cleanings. We will clean your bungalow every day. Bedclothes will be changed every 4 days. If you need an extra cleaning please request it at the recep- tion.
IMPORTANT: Dakhla Attitude Hotel towels can not be used at the sport center, beach or cable park area.
Smoking is not allowed in the rooms.
DAKHLA ATTITUDE HOTEL OFFERS A FUL BOARD SERVICE, IT IS NOT ALL INCLUSIVE.
VIP SERVICE
Upgrade to VIP service only per 10€ / 110 MAD per night and bungalow: fresh fruit, water, towels. Free storage for sport material.
TOWEL SYSTEM
A bag with towels will be provided upon your check-in. A deposit of 15 € / 165 MAD per person will be put in your account. Once the towels are returned upon your check out the deposit will be removed. Towels can be changed in the reception if you return the dirty ones in the bag and a new bag will be given.
WATER
Water is provided for free during breakfast, lunch and dinner. We have a set up a reverse osmosis treatment plant in the hotel to provide perfectly clean and drinkable water. We do NOT offer plas- ticwater bottles because we are committed to help Dakhla on it s figth against plastic pollution (1.5 liter plastic bottles are for sale at the bar for 2€ / 22 MAD). Remem- ber VIP SERVICES includes fresh water in your bungalow.
IMPORTANT: Restaurant cristal bottles can NOT be taken to the rooms. Tab water in your room in NOT recommen- ded to drink.
INTERNET
Wifi internet is for free at Dakhla Attitude Hotel. Please be aware it is a satellite connection that some- times works slow… but remember, we are in the desert! Wifi hotspots are available at the reception, restaurant and Pink Flamingo Bar. 3G connection is available through USB stick. The cost of this service is 7,5€ / 82 MAD per week and it has to be requested at the reception of the hotel. 3G con- nection works all over the Dragon Camp, restaurant, Pink Flamingo Bar and surroun- dings.
CREDITS ACCOUNTS
To make your stay easier we have opened a credit account on your arrival. All what you consume at our bars, restaurant & extras (surf shop, extra activities, spa, etc) goes to this account which has to be paid before departure. Wherever you order something you will get a ticket with your name and room number that needs to be signed. On your departure day a detailed report is avalaible only if requested
Credit accounts will be closed at 18:00 pm with your check out. If you add anything from the shop, spa or the bar you can pay cash.
IMPORTANT: If any customer uses another name or room number for his own consummation, his credit accouunt will be closed and an inmediate payment of the account will be requested.
RECEPTION
Official reception hours are from 9am till 9pm. Our reception staff lives at the camp so feel free to contact us at any time outside of reception hours. Over nights our security staff is always available.
ANY ISSUE NOT LISTED OR FOR ANYTHING WE CAN HELP, PLEASE REFER TO RECEPTION ANY TIME.
ELECTRICITY
Dakhla Attitude Hotel generates it s electricity by 2 big gasoline groups. We have a big project on going to make Dakhla Attitude a green place.
IMPORTANT: Electricity is shut down every nigth from 2am till 4am. This means there is NOT electricity in all the camp. If you have any special needs please contact the reception.
FOOD & BEVERAGE
For security reasons food and beverage brought from town or abroad can NOT be brought into the hotel, special emphasis on this for alcoholic beverages. If you decide to bring your own alcoholic bottles a bottle fee of 50€ / 550 MAD will be char- ged. Please be aware that at no circumstance this can be consumed at the bars or restaurants of Dakhla Attitude Hotel.
If you have any special need or request please refer to the reception at any time. IMPORTANT: Not following this indication may lead to ask for early departure.
LAUNDRY
Laundry service is available for customers in Dakhla Attitude Hotel. Please ask for a specific bag at the reception. Clothes will take 2 days to be delivered clean, price per bag 10€ / 110 MAD.
DEPARTURE DAY
All good things come to the end….The morning before your departure you will receive a file in your room where the check out process is explained.
SPORT MATERIAL
Kite, windsurf or surf material cannot be stored in the room. A storage room is designed next to the sport center.
SPORT CENTER IS OPEN EVERY DAY FROM 9:00AM TILL 19:00PM.
EMERGENCIES & FIRST AID
First aid material for immediate response to accidents happening on our premise is available at the Reception free of charge. The material needed for following days like band aids, betadine, etc, is for sale in your
SURF SHOP.
In case of emergencies there is a hospital in Dakhla. If anything happens, you need to have your passport ready and some money to pay the services.
For extreme emergencies Dakhla Attitude Hotel will provide a free transport or make use of local ambulance service (extra).
FOR EMERGENCIES OUTSIDE RECEPTION TIME CALL: +212 661.408.008—+212 667.045.854
